We value the efforts of all the men and women, on-board and on the ground, who help to make our passengers’ experience as pleasurable and relaxing as possible. Below, our FBO partners will find downloadable files with the information needed to properly service ExpressJet planes.
For after hours ExpressJet Corporate Aviation Management personnel please contact 877.958.2677 option #2 or click on ExpressJet Corporate Aviation FBO Services and send a message to receive immediate information.
Fixed Base Operator (FBO)
Aircraft Servicing Instructions
- FBO Familiarization Presentation
- Aircraft Information
- Fueling
- De-icing/Anti-icing Procedures
- Aircraft Appearance
- Lavatory Procedures
- Potable Water Procedures
- Emergency Response for Fire Departments (for on-site fire departments)
Security
For questions regarding security please contact our Aircraft Operator Security Coordinator (24 hr. contact) at 832.654.8265
On-call Maintenance
Aircraft Ground Damage
If the aircraft has received ground damage please contact Maintenance Control at 877-324-SOCC and the Senior Operations Analyst at 713-519-7114. Pull up and complete the attached form immediately after a discovery or in the event of local ground damage by clicking here.
Supplier Quote Form

